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1.How do i make a dposit
to my account?
In order to make a deposit you must first download our software by clicking Free Download anywhere throughout our web site. Then you need to
open your real money account. If you have done this and received your user name and
password for real money, you are ready to make a deposit to your Casino on Net bankroll:
· Start Casino on Net program
· Enter your real user name and password in the "connect" screen
· Select "Cashier" and then select the "Deposit" screen · Select the
desired deposit method We strongly recommend using your credit card for making a deposit.
We use the latest encryption and protection technologies to assure your credit card data
is fully protected. There is nothing to worry about – submitting your credit card
information on our secure form is probably safer than using your card at your local gas
station. Learn here more about making a credit card deposit.
For further information about the different deposit methods click here:
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2.How long does it take
to process my deposit?
Credit card deposit: your account will be credited within 2-5 minutes. Western Union
deposit: once we receive your e-mail message informing us of the transfer it will take up
to 5 minutes to credit your account. Wire transfer: a wire transfer will take 2 business
days to arrive at our bank. Your account will be credited as soon as our bank receives the
transfer. Check: a check may take over a month to process due to slow mail service and
clearing time.
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3.How do I cash out my
winnings?
In order to cash out money from your account go to the Cashier and select the "cash
out" screen.
The money you cash out will be refunded to your credit card account.
All cash out requests are automatically refunded to your credit card account. This policy
protects our clients from credit card fraud, and eliminates the unauthorized use of credit
cards. It is also the quickest way to pay winnings, and most convenient to our clients.
There are no charges for credit card refund, and the full amount will be refunded to your
card.
The refund will be made to your credit card only up to the total amount that was deposited
with that credit card. If you have cashed out more than your total deposits, the balance
of your cash out request (which was not refunded to your credit card) will be sent as a
bank draft or wire transfer, according to your selection (company checks are not
available). This limitation on the amount that can be refunded to your credit card is
imposed by the credit card companies, and is not in our control.
Bank drafts will be sent by registered mail to the address you have submitted. The charge
for a bank draft cash out is 0.25%, with a minimum charge of $5 (which means that any cash
out up to $2,000 will be charged only $5). Please allow up to two weeks for delivery due
to slow mail service.
If you select Wire transfer as the preferred method for receiving the balance of your cash
out, you will be asked to send us further information such as account number, bank name
etc. The charge for a wire transfer cash out is 0.5% with a minimum charge $5 (which means
that any cash out up to $1,000 will be charged only $5).
Cash out requests are processed within 3 business days. You will be notified by e-mail
when a cash out request is processed, so you can follow up and make sure the money was
received.
You can track the status of your cash out requests on your PC, by entering the Cashier in
our casino and selecting the "cashout" screen.
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4.What are the deposit
limits?
The limits are as follows: Credit Cards
Minimum single deposit $50
Maximum single deposit $1000
Western Union
Minimum single deposit $100
No maximum limit
Wire Transfer
Minimum single deposit $100
No maximum limit
Casino on Net and Intersafe Global LLC (our E-Cash operator) reserve
the right to change these limits and set different limits for individual players according
to credit history.
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5.What are the gambling
limits?
The table limits are as follows:
Roulette:
the minimum bet is $1 and the maximum bet is $50 (you may place a maximum total of $50 on
the table, in any combination of $1, $5 and $50 chips).
Blackjack:
the minimum bet is $1 and the maximum initial bet is $50. You can increase the initial bet
by doubling down or taking insurance (if you are not familiar with these terms, go to our
Help file by selecting "help" or pressing F1 in our casino).
Slots:
the minimum bet is $0.25 and the maximum bet is $3.
Video poker:
the minimum bet is $1 and the maximum bet is $5.
Baccarat:
the minimum bet is $1 and the maximum bet is $150.
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6.How do I make a credit
card deposit? Is it secure?
We strongly recommend using our secure on-line credit card system. It is quick, user
friendly, and completely secure. We use SSL technology for securing our transaction server
and MD5 encryption technology for the data transfer. It is probably safer than using a
credit card at your local gas station.
If you are still not convinced, we do offer the option of printing out the deposit form
and faxing it to us.
Before you make a deposit you must first download our software and have your real account
opened.
Credit card deposit by on-line secure form:
- Start the Casino on Net program
- Enter your real money user name and password in the "Login" screen
- Go to the "Cashier"
- Select "Credit cards". You will see a form with the logo of Intersafe
Global LLC, which is the company we use for E-Cash services.
- Enter all the information in the on-line form carefully and click SUBMIT.
- You will receive a serial number for your deposit. We recommend that you make a note of
this number for future reference.
Credit card deposit by fax:
- Start the Casino on Net program
- Enter your real money user name and password in the "Login" screen
- Go to the "Cashier"
- Select "Credit cards by Fax". You will see a form on your Notepad with the
logo of Intersafe Global LLC, which is the company we use for E-Cash
services.
- In your Notepad, go to File/Print. This will print out the form.
- Enter all the information and fax the form to 1-268-460-8425.
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7.How do I send money
through Western Union?
To deposit money to your account go to the nearest Western Union location (you can locate the agent closest to you at
their World Wide Web Internet site or call
toll- free 24-hours a day 1-800-325-6000), and fill out the blue "To Send a Quick
Pay" form .
IMPORTANT! In the Quick
Pay form fill in the following:
Pay to: SWISS AMERICAN BANK
Locale/Code City: SWISSAMERICAN, AQ
Name of account: INTERSAFE GLOBAL LLC
Account number: 1641101
Reference number: fill in your real money user name.
This information will help us identify the transfer and forward the
funds to your account.
VERY IMPORTANT! After sending the money, send us
an e-mail stating the amount, the transfer reference number (MTCN) and your telephone
number so we can verify the transfer and credit your account.
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8.How do I send a Wire
Transfer?
To make a deposit to your account by means of wire transfer, instruct your
bank to forward the transfer to:
InterSafe Global LLC
Account number 1641101
Swiss American Bank
St. John's, Antigua
The transfer can be carried out from any bank in the world, through one of the
corresponding banks listed below. We suggest that you print out this page and take it to
your bank, they'll know what to do with it.
IMPORTANT: In details of payment indicate your username. This information will help us
identify the transfer and forward the funds to your account.
List of corresponding banks:
Chase Manhattan Bank
1 Chase Manhattan Plaza, New York, NY 10081, USA
Swift Code: C H A S U S 3 3
ABA #021000021 for credit to Account #001-1-879293 in the name of Swiss American Bank
Ltd.,( Antigua) for further credit to InterSafe Global LLC. A/C
#1641101.
Bank of New York - Inter Maritime Bank, Geneva
5, Quai du Mont-Blanc, P.O.Box 5325
1211 Geneva 11, SWITZERLAND
Swift Code: B N Y I C H J J
For credit to Account in the name of Swiss American Bank Ltd., (Antigua) for further
credit to InterSafe Global LLC. A/C #1641101. .
Bank of Bermuda - Hamilton
Head Office, 6 Front Street, City of Hamilton 5-31, BERMUDA
Credit Account in the name of Swiss American Bank Ltd., (Antigua) to the attention of
Pamela Francis for further credit to InterSafe Global LLC. A/C
#1641101.
Bank of Bermuda International, New York
350 Park Avenue, New York, N.Y. 10022, USA
SWIFT CODE: B B D A U S 3 3
Credit Account in the name of Swiss American Bank Ltd., (Antigua) for further credit to InterSafe Global LLC. A/C #1641101.
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9.Who is "Intersafe
Global LLC"?
InterSafe Global LLC is a Nevada based
company that operates the E-Cash service for Casino on Net. InterSafe specializes in
secure Internet transaction processing. They provide a vital link between Internet
customers and merchants. When our clients want to make a deposit to their casino bankroll,
this is done through InterSafe. The credit card is charged to InterSafe Global LLC, and
this is the name that will appear on your credit card statement. For more information
please go to www.intersafeglobal.com
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10.What should I do if I
submitted a deposit but I do not see
When you submit a credit card deposit it should be credited into your account within 2-5
minutes. If the deposit was rejected, we will notify you immediately by e-mail. If you do
not see the money in your casino bankroll, check your e-mail box. If there is no message
from Casino on Net, contact our support team.
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11.What is the Address
Verification System (AVS)?
AVS is one of the security measures we use to prevent credit card fraud. When you submit a
credit card deposit we compare your address with the address registered for this card in
the bank.
If your deposit was rejected by the AVS system (you will be notified by e-mail of this)
you must check the address you have entered and make sure your bank has the correct
address.
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